Pursuing Sustainable Development with People-oriented Services

Featured Article 2019-05-28 03:42

China Sailing International Shipping Agency Ltd. (China Sailing) was jointly established by Shanghai International Port (Group) Co., Ltd. and Shanghai Shipping Exchange in 2000. With the principle of “creating value for shipping companies and bringing convenience to clients” in mind, we are dedicated to providing customized services and solutions for clients.

At China Sailing, we strive to make our services “professional, efficient and customized”. We provide shipping agency services for various kinds of ships at the Port of Shanghai, possess the qualification of non-vessel carrier (NVC), and offer agency services in cargo collection, booking, warehousing, transportation and customs declaration for Chinese and foreign customers.

At present, clients of China Sailings container liner agency services include Evergreen Marine Corporation, Hamburg Süd GROUP, Shanghai Haihua Shipping Co., Ltd., American President Lines Ltd. and many other shipping companies. Compared with its peers, China Sailing offers a wider range of higher-level services. Take export as an example, China Sailings service portfolio covers the entire export process from accepting export bookings to freight settlement, in addition to the regular manifest service. The company also sends professional service teams to the shipping company to help it serve its import and export customers.

Moreover, China Sailing also conducts non-liner shipping business with many well-known domestic and foreign enterprises such as EUKOR, “K” LINE, Mitsui O.S.K. Lines, Ltd. and KING SHIP. In terms of the number of ships it represents, China Sailing ranks among the top three at Shanghai Port, and it represents 60% of the Ro/Ro ships for international trade at Shanghai Port. The company has also put together a special team to provide 24/7 professional and customized services for clients.

As for the shipping business, based on its shipping agency services, the company provides clients with another three major services and one special service. They are booking, freight forwarding and general agency of ship routes, and supporting services related to China-Europe freight trains.

As a front-runner in service digitalization and the promotion of IT applications, China Sailing has been actively using information technology to improve traditional processes. In 2017, the company introduced the industrys first 24-hour self-service release system and an automatic processing system for omitted documents, saving customers a significant amount of time.

China Sailing has won the award of “Outstanding Shipping Agency with International Certification and Excellent Credibility”, and “Environmental-friendly Company” granted by Shanghai General Station of Immigration Inspection for more than 10 consecutive years. It has been selected as “Five-star Enterprise with Commercial Integrity” of Shanghai for five years in a row, and “Chinas Quality and Integrity Enterprise” by the China Entry & Exit Inspection and Quarantine Association. 

China Sailing will stay true to its original mission, always put people first in its business, and spare no effort to become a world-class shipping agent. We welcome partners from home and abroad, and together, we can both enjoy better development and brighter prospects.